It is fair to say that COVID-19 has forced changes to both our local and global society that would have been hard to imagine 3 months ago. Our new ‘normal’ seems to be changing on a daily basis.
For South Coast Physiotherapy we are embracing our role as an essential service while at the same time ensuring that we are not putting patients and staff at risk. Last week our Premier, Daniel Andrews, introduced a stage 3 level of restrictions in an attempt to reduce the number of cases and flatten the curve. This means that although we are an essential service we have decided to alter how the clinic will be run through this period to keep in line with these restrictions. Our main focus is to significantly reduce the number of face to face treatments. To achieve this there will only be 1 physiotherapist practising each day who will be seeing only essential or emergency consultations. Therefore if you have been contacted and had your appointment postponed we do apologise and we will work hard to rearranged your appointment once these restrictions are lifted. If you feel your symptoms have deteriorated please do not hesitate to contact the clinic and your physiotherapist will discuss ongoing management over the phone which may well lead to an in rooms appointment being made.
We will also be continuing to utilise our new Telehealth appointments and working on helping patients to transfer onto this symptom as much as possible
There will be ongoing updates about our Telehelth service through our website but please feel free to contact your physiotherapist or reception staff if you would like further information.